Terms of Service

Effective Date: October 1, 2025
Last Updated: October 1, 2025

1. Acceptance of Terms

Welcome to Riot Vault. These Terms of Service ("Terms") govern your use of our website located at riotvault.net and our services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Description of Service

Riot Vault provides a platform for purchasing PlayStation gift cards, PlayStation Plus subscriptions, and other PlayStation-related digital products. We act as an authorized retailer of these digital products and deliver them electronically to customers.

3. User Accounts

To make purchases, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete information
  • Notifying us immediately of any unauthorized use

4. Product Information and Availability

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error-free. Products are subject to availability, and we reserve the right to discontinue any product at any time.

5. Ordering and Payment

When you place an order, you are making an offer to purchase the products. We reserve the right to accept or decline your order for any reason. Payment must be made in full before product delivery. We accept various payment methods as displayed on our website.

6. Digital Product Delivery

Digital products are delivered electronically to the email address provided during purchase. Delivery typically occurs within minutes of successful payment. You are responsible for:

  • Providing a valid email address
  • Checking your email and spam folders
  • Safeguarding your digital codes once received
  • Using codes in accordance with PlayStation's terms

7. Refunds and Returns

Due to the digital nature of our products, all sales are final. Refunds are only provided in the following circumstances:

  • The digital code is invalid or non-functional
  • We are unable to deliver the product due to technical issues on our end
  • Duplicate charges for the same order

Refund requests must be submitted within 30 days of purchase with proof of the issue.

8. Prohibited Uses

You may not use our services for any unlawful purpose or to solicit others to perform unlawful acts. Prohibited activities include but are not limited to:

  • Fraudulent or unauthorized transactions
  • Reselling our products without authorization
  • Attempting to circumvent security measures
  • Using automated systems to make purchases
  • Violating any applicable laws or regulations

9. Intellectual Property Rights

The content on our website, including text, graphics, logos, and software, is owned by Riot Vault or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.

10. Limitation of Liability

To the fullest extent permitted by law, Riot Vault shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or relating to your use of our services.

11. Indemnification

You agree to indemnify and hold harmless Riot Vault and its affiliates from any claims, damages, or expenses arising from your use of our services or violation of these Terms.

12. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our services, to understand our practices regarding the collection and use of your information.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

14. Governing Law

These Terms are governed by and construed in accordance with the laws of Ontario, Canada. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Ontario.

15. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Riot Vault
452 Spadina Ave.
Toronto, ON M5T 2G8, Canada
Email: [email protected]
Phone: +1 (416) 923 3066