Privacy Policy

Effective Date: October 1, 2025
Last Updated: October 1, 2025

1. Introduction

Welcome to Riot Vault ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website riotvault.net and use our services.

2. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us. This may include:

  • Personal identification information (name, email address, phone number)
  • Billing and shipping addresses
  • Payment information (processed securely through third-party payment processors)
  • Communication preferences and customer service interactions

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders for PlayStation gift cards and subscriptions
  • Provide customer support and respond to your inquiries
  • Send you important updates about your orders and our services
  • Improve our website and services based on your feedback
  • Comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist us in operating our website and conducting business
  • When required by law or to protect our rights and safety
  • In connection with a business transfer or merger

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and update your personal information
  • The right to request deletion of your personal information
  • The right to opt-out of marketing communications
  • The right to data portability

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Riot Vault
452 Spadina Ave.
Toronto, ON M5T 2G8, Canada
Email: [email protected]
Phone: +1 (416) 923 3066